TAP®

1. Click “Join” in the top right corner.
2. Click “Create an Account” and enter: your information.
3. On the next screen, enter your employer's name.
   *If it's not listed or you’re not currently employed, just leave it blank.
4. Fill in your contact information, including a valid mailing address.
5. Check your email for a verification code, enter it, and confirm your

Account Creation Video.

To become a member, your employer must be a CHARR member. When creating an account, select your employer from the dropdown. If they don’t appear, leave it blank.

If you already have an account but your employer isn’t linked, please fill out a contact form.

Once your account is created and your employer is linked, membership approval may take at least 24 hours and is verified Monday–Friday.

Yes, registration is required for in-person classes and webinars; you can register online here.

For in-person classes, bring a government-issued picture ID and something to write on.

For webinars, you will need to upload a government-issued picture ID 24 hours prior to the class date. Instructions are included in your confirmation e-mail. 

CANCELLATION POLICY

Cancellations received in writing 3 or more days prior to the class will result in a refund of the course registration fee minus a $10 administrative fee. No refunds will be issued less than 3 days prior to the class date.

 TRANSFER POLICY

• If you wish to reschedule to a different class date after registering, and you notify us 3 or more days prior to the original class date, your registration fee will be transferred free of charge.
• Change requests made less than 3 days prior to the original class date will incur a $10 administrative fee.(Please purchase transfer fee at our Store)

1. Login to https://www.pathlms.com/alaska-charr using the SAME email and password you used to create your account.
2. Navigate to Courses > Purchased.
3. Select the box with your class type and date from the Purchased section to open the course.

Course access Video Guide

Our webinars are held live via Zoom with a certified instructor. After registering, please check your email for course instructions, including the Zoom link and access details.

You can join using a phone, laptop, or tablet. Your camera and microphone will not be used or required during the session. We recommend downloading Zoom in advance to avoid any technical issues on the day of the webinar.

A retake will be available if you fail the assessment.

*If you fail the retake, you will be required to purchase and attend the class again

You can request a replacement card in person at the CHARR Office for $20, or purchase one online [ here.].

Be sure to provide an accurate and complete shipping address to avoid delays

Please first check your email for any undeliverable mail notifications.

If your card is returned as undeliverable, you will be notified by email with instructions to resolve the issue. Follow-up reminders will be sent at 30, 60, and 90 days. If the issue is not resolved within 90 days, the card will be securely shredded.

If it has been over 90 days since you completed your course, you will need to log in to your account and purchase a replacement card, confirming your shipping address is correct.

If you are within 90 days, please contact us “HERE”

No—you’ll receive a temporary TAP® certificate immediately after successfully completing the certification survey following your exam. This temporary certificate is valid for 14 days. Your physical TAP® card will be mailed to you and typically arrives within about two weeks.

Anyone who sells, serves, or supervises the sale or service of alcohol in Alaska is required to have a valid TAP® certification. This includes bartenders, servers, clerks, managers, and security staff.

There is a 30-day grace period for new hires outside the Municipality of Anchorage. However, within Anchorage, there is no grace period—you must have a valid TAP® card before starting work, and it must remain current at all times.

No. However, you must be 18 or older to receive a TAP® certification.

Yes. There is no law prohibiting individuals with a DUI or alcohol restriction from obtaining a TAP® card or serving alcohol.

Yes, you can attend the TAP® webinar from anywhere in the U.S. Just remember that all sessions are scheduled in Alaska Time.

Please note: TAP® cards are only mailed to Alaska addresses, or you may pick up your card at our Anchorage office once you're in the state.

No. Alcohol server training is state-specific as state laws vary a great deal.

If your account information (such as name, email, phone number, or employer) is incorrect, please submit a contact form and include:

• The current information listed on your account
• The corrected information you'd like us to update

If the correction includes a name change, you may need to order a replacement TAP® card.
If the incorrect information was entered during registration, and a card has already been issued, a replacement card must be purchased to receive an updated version.

1. Alaska CHARR Website

• Website: www.alaskacharr.com
• Instructions: Sign in to your account to view your student records.

2. Learning Management System (LMS)

• Website: www.pathlms.com/alaska-charr
• Instructions: Log into your account to access your course history and certificates.

3. ServSafe

• Website: www.servsafe.com
• Instructions: Sign in to your ServSafe account to view training records and print certificates.