TAP®
Frequently Asked Questions
Yes, registration is required for in-person classes and webinars; you can register online here.
For in-person classes, bring a government-issued picture ID and something to write on.
For webinars, you will need to upload a government-issued picture ID 24 hours prior to the class date. Instructions are included in your confirmation e-mail.
You can request a replacement card in person at the CHARR Office for $20, or purchase one online [ here.].
Be sure to provide an accurate and complete shipping address to avoid delays.
A retake will be available if you fail the assessment.
If you fail the retake, you will be required to purchase and attend the class again
Retakes are not available for renewals
Yes, you can attend the webinar while in another state.
We will only mail TAP cards to an Alaska address, or you can pick them up at our Anchorage office when you arrive in Alaska.
Address Accuracy:
Customers are responsible for ensuring that their mailing address is accurate and up to date. To prevent delays or additional charges, please respond promptly to all email notifications. For assistance, contact us at info@alaskacharr.com.
Returned TAP Cards:
If your TAP Card is returned due to an undeliverable address, we will notify you via email with instructions on how to resolve the issue. Follow-up reminders will be sent at 30, 60, and 90 days. If the issue is not resolved within 90 days, the returned card will be securely shredded, and a duplicate card can be requested for a $20 fee.
Out of State Shipping Address:
Due to extended delivery times and undelivered mail, we kindly ask that TAP Cards be shipped to an in-state
(Alaska) address.
1. Alaska CHARR Website
- Website: www.alaskacharr.com
- Instructions: Sign in to your account to view your student records.
2. Learning Management System (LMS)
- Website: www.pathlms.com/alaska-charr
- Instructions: Log into your account to access your course history and certificates.
3. ServSafe
- Website: www.servsafe.com
- Instructions: Sign in to your ServSafe account to view training records and print certificates.